Conference Bridge Setup

Conference bridges allow for conference calls to be hosted by users on a location.  Each bridge can support a maximum number of callers based on your account licensing.  There is a maximum of 250 participants in a single conference call. The first time you configure a conference bridge, you may need to contact Nextiva support to be able to enable this feature.
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Setup

Before a conference can be created, a conference bridge must first be built at the location.
 

• Conference Bridge Setup
• Conference Call Setup

Conference Bridge Setup

1. Navigate to locations by hovering over Locations at the top of the page and choosing Manage Locations.
   
   
    
2. Click on the location to set up the conference bridge.
    
3. Scroll down and expand the Location Features section by clicking on it.
    
4. Click on the Conferencing section to open it up.
   
   
    
5. Click Conference Number + to create a new conference bridge.
    
6. Fill out the fields:
    
   • Enter a Name for the bridge
      
   • Choose a phone number for the bridge.
     
     NOTE: If you need an additional phone number please contact Nextiva Support.
      
   • Enter an extension for the bridge.
      
   • Select users to be hosts using this bridge.
      
   
   
   
    
7. Click Save.
    

Conference Call Setup

Before a conference call can be created, a conference bridge needs to be built on the user's location. See the section above for instructions on how to set up a conference bridge.
 

1. Access the users' section by hovering over Users at the top of the page and choosing Manage Users
    
2. Click on the user to set up a conference.
    
3. Scroll down and click on the Conferencing section to expand it.
    
    
4. Click the Conference Bridge + button.
    
5. Fill out the fields:
    
   • Enter a Name.
      
   • Choose a conference number from the dropdown menu.
      
   • Select an option for when attendees join or leave:
      
     • Play Tone - Will play a tone when someone joins or leaves.
        
     • Play their recorded name - Will prompt a caller to record their name when they join and play it when they join and leave
        
     • No Notification - No name or tone will play when someone joins or leaves.
   
    
    
6. Click Save.
    

To access the conference ID and moderator PIN, click on the created conference.