Device Authentication Details

The authentication details of a device are used to register the device to the Nextiva server. If you auto-provision your device, there is no need to obtain this information; however, if you are bringing a device we cannot auto-provision, this information will be necessary to obtain to register the device with the Nextiva servers.
Authentication Details Include:   Authentication Name Authentication Password SIP username (also known as a Line/Port) Domain: prod.voipdnsservers.com
Choose the image that looks most like your screen once logged in:

Obtain Authentication Details

1. Login to the voice portal as an administrator.
    
2. From the main page click on Users.
    
3. Hover over the user in question and click the vertical ellipses on the right-hand side.
    
4. Select Voice Settings.
    
5. Click on Phone on the left-hand side of the user settings.
    
6. The device information will be shown.
   
   NOTE: For security reasons, we do not display the Authentication Name or Authentication Password for the device.  They can be regenerated and will be displayed once regenerated; however, any device(s) registered to this user will need to have this information updated.