Bulk Manage User Licenses

Administrators are able to bulk modify the users assigned to a specific license.  This can be useful if you purchase a new licensed feature or need to change licensing for several users at one time.

1. Log in to your voice portal as an administrator.

2. Select Licensing on the left-hand side of the page.
   
   

3. Hover over the license, click the vertical ellipses, and select Edit assignment.
   
   

4. In the sidebar that appears, search for the user(s) to change.

   1. To assign the license, check the box.

   2. To unassign the license, uncheck the box.

      NOTE: Be cautious when unassigning call center licensing from users.  If all users on a location have their call center license removed, your call centers will be deleted and cannot be recovered.

      

5. Click the Save button to apply the changes.