Hoteling

What is Hoteling?

Hoteling is a feature typically used for employees who are required to share use of a single device. While all users can guest into a phone, the user for a host phone requires an enterprise or ultimate license.

NOTE: Hoteling does not work with a device assigned as a Shared Call Appearance.  Guests can only hotel into a user's primary device.

How it Works

A user guests into a host line, and while they are guested in, they can use the device as their own.

Inbound Phone Calls: All inbound phone calls for the Hoteling guest will be redirected to the host device for a specified amount of time.

Outbound Phone Calls: The Hoteling guest will be able to make outbound phone calls from the host device as if they were using their own phone with all included features, including Voicemail and notifications, call recording, Caller ID information, etc.

Limits can be placed on how long a guest can stay signed into a host's phone.

Signing Into Another Phone

1. Go to the host phone.
    
2. Press the Sign-In button.
    
   • If the Sign-In button is not present on the phone, contact Nextiva Support to add it.
      
3. Enter the login information
    
   • Username - the extension of the guest.
      
   • Password - the voicemail PIN of the guest.
      
4. Press OK.
    

Configuring Hoteling

Choose the image that looks most like your screen once logged in:

Setup

For this account type, please contact Nextiva Support to configure Hoteling.