View or reset your Administrator PIN

Article 000002161 · Updated Jun 4, 2025 · 14,653 views
Your administrator PIN is used to verify you when contacting Nextiva support.

Choose the image that looks most like your screen once logged in:

NP3 Admin DashboardPlatform Main Page

Update Administrator PIN

For security purposes, each administrator can only modify their own PIN.  The steps below walk through how a user who has an administrative role can update their security PIN.  You can also Change a User's Role to add or remove their admin permissions.
 

  1. Log in to your administrator profile.
     
  2. Click on the initial for your first name in the upper right-hand corner.
     
  3. Select My Profile.


    image.png
     
  4. In the Security section, view your Security PIN.

    image.png
     
  5. To change your PIN, type a new value and click Save.

 

Still need help with this?
Contact support