Pre-Alerting Announcement

Pre-Alerting Announcement is used to play a message before a user's line begins to ring. This is often used to notify of call recording. This feature only works if the user is dialed directly and will not play for calls coming through a call group or call center. This feature requires an enterprise or ultimate license to use.
Choose the image that looks most like your screen once logged in:

Setup

Ensure the message that you want to be played is uploaded to the account; see Uploading Announcements and Greetings for these steps.

After uploading the greeting, contact Nextiva support to finish setting up the feature.  Include the name of the announcement, the user(s) the announcement should be applied to, your name, and your security PIN for faster resolution.