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Call Me Now

Article 000001433 · Updated May 14, 2025 · 1,677 views
Call Me Now allows someone browsing a website to click a web-based link or icon to initiate a Nextiva call. Once someone has entered their own phone number, a call will immediately be initiated from your Nextiva phone to the number entered. This functionality can be thought of like a reverse click-to-dial.

Please be aware that while Nextiva will ensure the feature is correctly configured in your voice portal, we will NOT update your website code to add this feature to it.

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image.pngPlatform Main Page

Setup

To enable this feature for users on your account, submit a case to the Nextiva support team.  In your case, list the users who will need this feature enabled. Once enabled, you will need to use your UserID for Custom Integrations to use this feature.  You will also need to update your website with the call me now button.  Sample HTML code for your website can be found below.


Platform Main Page   

 

Call Me Now Sample Code

Below is a sample HTML code that can be used to add a call me now link to a website.  Be sure to replace the YOURUSERIDHERE with the user ID of the person the call me now the link is for.

<html>
   <head>
      <script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js"></script>
      <script type="text/javascript">
         $(document).ready(function() {
            $("#callMeButton").bind("click", (function (event) {
	    event.preventDefault();
	    numToCall = $('#address').val();
	    actionAddress = 'http://cp5.nextiva.com/com.broadsoft.xsi-actions/v2.0/user/YOURUSERIDHERE@nextiva.com/calls/callmenow_POST.html?address='+encodeURIComponent(numToCall);
	    $.ajax({
		type: 'POST',
		url: actionAddress,
		data: { address:numToCall },
		complete: function(jqXHR) {
		   if(jqXHR.readyState === 0) {
			$( "#resultDiv" ).empty().append( "<br />Call Requested" ); 
			$( "#initiateCallDiv" ).hide('fade');
		}
		}        
	 });	
	}));
	});
	</script> 
   </head>
<body>
<div align="center">
<fieldset style="width:180px; height: 200px">
<legend style="text-align: center;">Call Me Now</legend>
<p>Enter your number in the box below to be connected to Nextiva. Your phone will ring first then you will be connected.</p>
<div id="initiateCallDiv" style="text-align: center;">
<input type="text" name="address" id="address"/>
<button id="callMeButton">Request Call</button>
</div>
<div id="resultDiv" style="text-align: center; color:red;">
</div>
</fieldset>
</div>
</body>
</html>


 

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