Update Payment Information

Nextiva will automatically charge the credit card on file at the beginning of each billing cycle.  You can update the credit card on file through your billing portal.  Please be aware that at this time, Nextiva can only accept credit cards that have a billing address located in the United States or in Canada.
Choose the image that looks most like your screen once logged in:

Update Payment Method

1. Log in to the voice portal as an administrator.
    
2. From the main page, click Billing on the upper left-hand side of the page.
   
   NOTE: If you do not see Billing in your sidebar, ensure your role has access to billing.
   
   
    
3. In the payment details section, click the Manage link.
   
   
    
4. Click Add New.
   
   
    
5. Fill out the form:
   
   
    
6. Click Create.